Gallery Art Vision



General terms and conditions

Dutch version - General Terms and Conditions for Webshop Gallery Art Vision

General terms and conditions
These terms and conditions are effective from publication on the website. By using the webshop, you automatically agree to these terms and conditions.
1. Services and Products
The webshop is operated by Rinus Manschot ("the gallery owner"). Products and services include art sales, purchasing, commissioned art, and restoration or cleaning of paintings.
2. Offers and Conclusion of the Agreement
For orders via the webshop, a quotation will first be provided. The buyer has 10 days to consider accepting the offer; failure to do so voids the offer.
Upon agreement, an order becomes final and the contract effective.
3. Payment and Ownership
After acceptance, a down payment of 35 % of the purchase amount must be paid. Upon receipt, execution will start.
The remaining amount (65 %) is due on completion. Only after full payment, ownership passes to the buyer.
4. Staggered Payment
A payment in up to four instalments is possible, if indicated with the artwork.
Each invoice must be paid within 14 days. In case of arrears, the buyer will first receive a reminder. If payment is not made, the artwork must be returned; the costs are for the buyer.
5. Delivery and shipping costs
After payment, you will receive an e-mail confirming the purchase including shipping and packaging costs. After payment, the artwork will be carefully packed and shipped with a track-and-trace number, usually within 7 working days.
PostNL is often used for shipping within the Netherlands; UPS is widely used internationally. Shipping and packaging costs are for the buyer.
6. Warranty
Sold works of art are guaranteed for a maximum of 1 year against loss of quality that occurs within that period; assessment is made by the gallery owner, with a third party for assessment if necessary.
Cleaning or repairs are also covered by a 1-year guarantee, provided the job has not been assessed as 'risky' and therefore accepted.
7. Other provisions
These general conditions are guidelines; consultations are possible in situations not directly described.
These webshop terms and conditions fulfil a clear and legally correct framework for works through Gallery Art Vision.
Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for return, your item must be unused and in the same condition as you received it. It must be shipped in proper packaging so that shipping damage has no chance.

To complete your return, we need a receipt or proof of purchase.
This is your invoice or other document that indicates it was purchased by you.

The return address is always Perzikgaard 40 postcode 3206 AL in Spijkenisse.

Refunds

Once your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be refunded to you within 14 days in the manner you specified.

Late or missing refunds

If you have not yet received a refund, check your bank account again first.

If so, contact your credit card company; it may take some time for your refund to be officially booked.

Then contact your bank. There is often some processing time before a refund is booked.

If you have done all this and you still haven't received your refund, please contact us at {email address )

Sale of items

Only normally priced items can be refunded. Sale items cannot be refunded

Shipping returns

To return your product, please send your product to: Perzikgaard 40 postcode 3206 AL in Spijkenisse.

You are responsible for paying your own shipping costs for returning your item. Shipping costs will not be refunded. If you receive a refund, the cost of the return will be deducted from your refund.

If you are returning more expensive items, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

 

 

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